Shipping rate & delivery time

Free shipping for orders over $100 (Australia)

For orders less than $100

Within Australia

Standard shipping : $9.95

Express shipping : $14.95 

 

Shipping to New Zealand 

Under 2kg $14.08

Above 2kg $18.77 

 

Shipping to rest of the world

If you're shopping from overseas, figuring out your shipping cost is easy. Start by adding your desired items to the shopping cart. Next, click on the "View Cart", then you'll have the option to enter your country and zip code. This will give you an estimate of your shipping cost. The final shipping amount will be automatically calculated and shown to you during the checkout process, just before you confirm your purchase.

*Please keep in mind that while we'd love to cover everything, any taxes or duties related to your overseas orders aren't covered by us. These are usually determined by your home country's tax regulations. We recommend checking with your local customs office to get an idea of what these charges might be. We really appreciate your understanding on this.

 

 

Handling time  

We are not just moving product! We polish, check and tune all our instrument before shipping to make sure they have the best sound quality and playing experience. Lyre harp and pixie harp usually take 2hrs to a full day to prepare. 

Therefore, please allow ar least 1 business day for handling time (2-3 business days for November and December Chrimsas shopping season ).

 

Standard shipping speed (AU)

Sending to NSW:

Metro - 2-3 business days

Country - 3-5 business days  

Other state:

Metro - up to 3-5 business days

Country - 90% delivered within 7 business days

 

Express shipping speed (AU)

Express shipping normally delivered in the next business day.

However, there has been some delays due to COVID-19. Most orders can still be delivered within 2-3 business days. Regional area normally delivered in 3-4 days.

 

Ship to rest of the world

Zone 1 - New Zealand (3-7 working days)
Zone 2 - Asia Pacific (5-28 working days)
Zone 3 - North America (10-24 working days)
Zone 4 - Western Europe (5-19 working days)
Zone 5 - Rest of the world (12-30 working days)

 

Thank you so much for supporting small businesses. We truly appreciate it! ❤